Accident Repair Management Services require a customer focussed candidate to work with  our salvage team.

Previous experience of working in motor insurance or a salvage based role is an advantage.    Your role will require a proactive and customer focussed approach to salvage processing and management.

 Role :  

 You will be responsible for processing of salvage files in a timely manner for our clients from initial set up to final payment and collection.

1. You will communicate and interact in a positive manner with our clients and salvage agents.
2. You will deliver file preparation and management in a timely and cost effective manner.
3. You will be aware of and work to our client’s policy to deliver salvage processing in a compliant manner.
4. You will display an understanding of the claims process in order to reduce claim costs and life cycle.
5. Ability to deliver excellence in customer service to our clients.
6. Ability to manage salvage payments in a timely and efficient manner.
7. Ability to deal with customer complaints in a proactive and pragmatic manner.

Education and Experience

 To deliver successfully in this role you will have strong organisation skills, good interpersonal and communication skills and be PC literate with the ability to work on your own initiative whilst also contributing to team and company goals.

Experience in a motor claims role is desirable but not essential.  The Company will support the candidate in achieving APA designation with the Insurance Institute of Ireland.