Accident Repair Management require an experienced claim handler to manage all aspects of motor claims from FNOL through to settlement and recovery.  Your role will require a proactive and customer focussed approach to claim handling activities.  Previous experience in a customer facing motor damage role is desirable.

Role – this role must be undertaken in compliance with regulatory rules and codes and will include the following.

1. You will take first notification of loss in a courteous and efficient manner ensuring accurate detail of all information is recorded.
2. You will display a strong understanding of the claims process in order to reduce claim costs and life cycle.
3. Ability to deliver excellence in customer service to claimants and their authorised representatives.
4. You will have strong organisational, problem solving and communications skills.
5. Ability to deal with customer complaints in a proactive and pragmatic manner.
6. PC literate

Education and Experience

To deliver successfully in this role you will have previous experience in a claim handling environment preferably dealing with motor claims .

You will have a minimum  of 2 years experience, APA / CIP qualification, strong communication skills both oral and written and the ability to work on your own initiative whilst also contributing to team and company goals.

Apply with CV to Carolanne.Reidy@armassist.ie